Privacy Policy

Your Privacy Matters
 This Privacy Policy explains how I, Jo Jackson, collect, use, store, and share personal information in the course of providing my one to one sessions. I am committed to protecting your personal data and respecting your privacy.

1. Who I Am
 I am a member of Homeopathy International (www.hint.org.uk). I am the data controller for the purposes of the General Data Protection Regulation (GDPR) and the UK Data Protection Act 2018.

2. The Information I Collect
 In order to provide you with safe and appropriate care, I may collect and process the following personal data:

  • Your name, date of birth, gender, and contact details

  • Medical history and current health information

  • Notes from sessions

  • Payment details (if applicable)

3. How Your Information Is Used
 Your data is used solely for:

  • Providing sessions

  • Managing appointments and communication

  • Keeping appropriate records as required by law and my professional body (HINT)

  • Processing payments and accounting

I will not use your data for marketing unless you give explicit consent.

4. Lawful Basis for Processing
 I rely on the following lawful bases:

  • Contract: to provide the services you request

  • Legal obligation: to retain records for tax or regulatory compliance

  • Vital interests: in rare cases, to protect your health

  • Consent: for processing special category data (e.g. health information)

5. How I Store Your Data
 Your data is stored securely in locked filing cabinets and/or encrypted digital systems. I retain records in line with legal and professional requirements (typically 7 years after the last session, or until a child turns 25, whichever is longer).

6. Sharing Your Information
 I do not share your personal data with third parties, except:

  • With your explicit consent

  • If required by law or court order

  • In a medical emergency or to protect your life

7. Your Rights
 Under the UK GDPR, you have the right to:

  • Access your personal data

  • Request correction or erasure

  • Object to or restrict processing

  • Data portability

  • Withdraw consent at any time

To exercise these rights, please contact me directly at: hello@jojackson.me.

8. Cookies and Website Analytics
 If my website uses cookies or analytics, I will provide a separate cookie notice. This website may collect anonymised usage data to improve your experience.

9. Complaints
 If you have concerns about how your data is handled, please contact me in the first instance. You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO): www.ico.org.uk

10. Contact Me
 Jo Jackson
Email: hello@jojackson.me